Shipping policy
Shipping Policy
We aim to ship orders promptly and communicate clearly so you know what to expect.
Order Processing
Orders are typically processed within 1–3 business days.
Processing time reflects:
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Order verification
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Preparation and packaging
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Production timing for small-batch items
Processing times may vary during high-volume periods or when new products are released.
Shipping Methods
Orders are shipped using reputable carriers selected at checkout.
Shipping options, rates, and estimated delivery times are calculated automatically based on your location and selected service.
Shipping Timeframes
Estimated delivery times begin after an order has shipped, not when it is placed.
Once shipped, delivery time depends on:
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Carrier
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Service level selected
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Destination
We are not responsible for carrier delays once a shipment is in transit.
Order Confirmation & Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Please allow up to 24 hours for tracking updates to appear after shipment.
International Shipping
International shipping is available to select destinations.
Customers are responsible for:
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Customs duties
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Import taxes
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Brokerage fees
These charges are not included in product or shipping prices and vary by country.
Address Accuracy
Please ensure your shipping address is entered correctly at checkout.
We are not responsible for:
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Delays caused by incorrect addresses
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Orders delivered to an incorrect address provided at checkout
If an order is returned due to an address issue, reshipping costs may apply.
Lost or Delayed Shipments
If your tracking information shows an issue or your package appears delayed, contact the carrier first using the tracking number provided.
If additional assistance is needed, contact us and we’ll help where possible.
Questions
If you have questions about shipping before placing an order, feel free to contact us.
We’re happy to help clarify expectations in advance.